greymatter
Retain
Support Student Success from Start to Finish
greymatter’s tools for student success help you track engagement, identify at-risk students, and provide personalized support. With degree planning, course registration, and proactive intervention features, ensure your students thrive throughout their academic journey.
Degree Planning & What-If Analysis
Empower students to take control of their academic path with a dynamic degree planner. From course registration to graduation planning, greymatter offers a flexible tool that helps students visualize and adjust their academic journey.
Identify At-Risk Students for Early Intervention
Identify at-risk students early with configurable engagement scores, GPA tracking, and behavioral metrics. Provide timely interventions and create personalized success plans to guide students toward academic achievement.
Appointment Scheduling and Queue Management
Enhance student engagement with easy-to-book advising appointments. greymatter integrates appointment scheduling with personalized reminders and virtual/physical options, ensuring students receive the support they need on time.
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Student Portal
Registered students can dive into a dynamic student portal that offers everything they need to thrive! Enjoy 24/7 access to AI chatbots for instant support, a rich knowledge center filled with articles, easy event registration, seamless appointment booking, efficient case management, personalized degree planning, and hassle-free course registration. Think of it as your one-stop shop for success!
Curriculum & Catalog Management
Transform your curriculum management with greymatter’s dynamic catalog capabilities! Centralize your entire curriculum and catalog in the CRM or integrate with your existing catalog management system for a seamless experience that guarantees accuracy, easy access, and alignment with your academic goals.
Degree Planner
Empower students to take charge of their academic journey by allowing them to create, modify, and request approval for their degree plans right within the student portal. This feature not only supports their progress but also ensures they stay on track for success.
What-if Analysis
Engage students in exciting what-if analyses as they explore various academic paths, empowering them to make informed decisions and craft thoughtful plans for their futures!
Degree Audit
Streamline degree audits in the student portal to help students easily track their progress and meet completion requirements with confidence!
Drag-and-Drop Schedule Builder
Empower students to personalize their degree plans using an intuitive drag-and-drop editor. They can easily view their course schedules on within the student portal.
Recommended Course Schedule
Create personalized course schedules based on the student’s enrollment, program requirements, and preferred course load while accounting for prerequisites, course availability, and semester timelines to ensure an optimal academic experience.
Course Registration
Students can effortlessly discover and enroll in courses through the student portal, equipped with a visual schedule builder, prerequisite checker, and class availability tool.
Self-Service Appointment Booking
Empower students to book appointments independently through a user-friendly portal, reducing administrative workload and improving service accessibility.
Schedule Office Hours
Staff and faculty can schedule their office hours within the CRM for students to book an appointment time.
Virtual or In-Person Appointments
With seamless native support for Microsoft Teams and Zoom meetings, greymatter transforms the way you schedule and manage appointments—whether virtual or in-person. Experience enhanced accessibility and convenience that empowers both students and staff to connect effortlessly!
Resource Management
Whether you’re scheduling an individual staff member or a pool, a facility or equipment, optimize resource allocation and utilization within the CRM, ensuring efficient campus operations and support services.
Outlook Integration
Transform your email and calendar management by integrating with Outlook! Say goodbye to no-show appointments and boost communication between staff and students for a smoother, more connected experience.
Appointment Related Communication
Automate appointment-related communications within the CRM, ensuring reminders and follow-ups are timely and effective.
Queue Management
Elevate your students’ experience by transforming how they access institutional services! Redefine student flow through process optimization and minimize wait times, creating a seamless and engaging queuing experience.
Virtual Tokens
Issue virtual tokens for both virtual and in-person appointment queues transforms the waiting experience! Imagine a system where text prompts keep you updated on wait times and empower you to manage your appointment queue with ease. Say goodbye to long waits and hello to efficiency!
Queue Text and Email Updates
Imagine receiving automatic text and email updates that keep students and staff informed about their place in the queue! These notifications not only enhance queue management but also significantly reduce no-shows and lighten the workload for administrative staff.
Configurable Risks and Alerting
Define and manage risk levels, triggers, actions, and alerts within the CRM to empower proactive intervention and provide essential support for at-risk students! Let’s create a safer, more supportive environment together.
Resource Referrals
Enhance collaboration and student support by seamlessly facilitating referrals and recommendations within the CRM! Let’s work together to create a comprehensive support system that truly makes a difference.
Student To-Do’s and Success Plan
Empower students by creating and managing dynamic to-do lists and success plans within the CRM, fostering a culture of goal-setting and driving academic achievement!
Badges & Achievements
Recognize student achievements and milestones with badges and accolades managed within the CRM, fostering motivation and engagement.
Risk and Engagement Scoring
Assess student risk and engagement levels with configurable scoring metrics within the CRM, facilitating targeted support and intervention strategies.
Interventions and Early Alerts
Implement timely interventions and early alerts for students at risk or in need of additional support based on custom metrics such as GPA threshold, degree adherence, and attendance ensuring proactive student success initiatives within the CRM.
Behavior Incidents
Track and manage behavior incidents within the CRM, ensuring transparency and accountability in student conduct management.
Faculty Portal
Provide faculty members with a dedicated portal for managing classes, assignments, and student interactions efficiently.
Class Roster Management
Manage class rosters and student enrollments within the CRM, ensuring accurate records and streamlined administrative processes.
Class Schedules
Create and manage class schedules within the CRM, optimizing resource allocation and student scheduling.
Attendance Tracking
Track student attendance and participation within classes and campus events, ensuring compliance and supporting student success initiatives.
Create 'wow' experiences with greymatter
Get in touch to start empowering your teams and students.
